Discrepancies In CS Real-Time Matches When Using Different Business Domains (Doc ID 2880373.1)

Last updated on JULY 05, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8.1.0 and later
Information in this document applies to any platform.

Discrepancies in CS Real-Time matches when using different business domains.

Steps to reproduce:
Step 1: Login to CS Application.

Step 2: Open real time screening.

Step 3: Provide the details and business domain as Default.

Step 4: Provide the details and business domain as General.

Expected result:
Cases should generate for the same record type even if the business domain is different.

Actual result:
Cases are generating but the record type is different if the business domain is different.

Business domain = General.

Business domain = Default.

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In this Document

Symptoms

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