ECM : Cannot Open A Case After Linking It To Another Case In Relationship Tab
(Doc ID 2880438.1)
Last updated on JULY 05, 2022
Applies to:
Oracle Financial Services Enterprise Case Management - Version 8.0.7 and laterInformation in this document applies to any platform.
Symptoms
If user link a case to another case and and another user tries to open the linked case, the case will be locked by the previous user who linked it even though he didn't open it.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |