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ALM Application Preferences UI Oops[object Object]:Service Unavailable:error After Upgrade to 8.1.x (Doc ID 2880803.1)

Last updated on JULY 05, 2022

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.1.0.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)
User Interface (UI)

Symptoms

After recent upgrade of ALM from 8.0.7.4 to 8.1.1.1, all screens are working except for the ALM Application Preferences which is showing the following error:

ERROR
Oops[object Object]:Service Unavailable:error


The fsapps.log also shows error:

ERROR
[01-07-22 11:35:15,739 GMT AM] [INFO ] [WEB] [FSAPPS] com.ofs.fsapps.commonapps.appPreferences.dao.AppPreferencesDAO Entering getMetadata
[01-07-22 11:35:15,741 GMT AM] [DEBUG] [WEB] [FSAPPS] java.lang.Exception: App Preference Metadata not found
java.lang.Exception: App Preference Metadata not found
at com.ofs.fsapps.commonapps.appPreferences.business.AppPreferencesBusiness.loadPreferencesAndMetadata(AppPreferencesBusiness.java:74) ~[commonapps_core-ws.jar:?]
at com.ofs.fsapps.commonapps.appPreferences.resource.AppPreferencesResource.loadPreferencesAndMetadata(AppPreferencesResource.java:72) ~[commonapps_core-ws.jar:?]


The issue can be reproduced at will with the following steps:
1. Navigate: Asset Liability Management -> Application Preferences
==> Error appears

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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