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Not Able To Select All The Reason Codes At Once While Reversing Debit Memo (Doc ID 2881350.1)

Last updated on JULY 06, 2022

Applies to:

Oracle Retail Invoice Matching - Version 19.0.1 and later
Information in this document applies to any platform.


Not able to select all the reason codes at once while reversing Debit Memo.

The issue can be reproduced at will with the following steps:
1. Created Debit Memo in approved status which has 5 Items
2. From the Document maintenance screen, reversed the DM
3. Selected all the Items which are required for Reverse DM
4. System is not allowing to select the same Reason code for all items (Selected the Reason code and clicked on Set all).


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