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Facing Exception While Extracting The Files Using Software Development Kit (SDK) "FileServers may be down. Please check the FileServer Configuration at com.agile.webfs.client.IFSLocator.getConnection" (Doc ID 2881614.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to extract files using SDK, the following error occurs.

ERROR

Specified file could not be located. Please contact system Administrator

Application server log located under [Agile home]\agileDomain\servers\xxxAgileServer\logs\stdout.log shows

<PCExtractTask:ERROR> Caught the following exception
at com.agile.util.sql.DefaultConnectionFactory.getDataSource(DefaultConnectionFactory.java
Dependent class: com.agile.admin.security.TokenInterceptorFactory
FileServers may be down. Please check the FileServer Configuration.
at com.agile.webfs.client.IFSLocator.getConnection(IFSLocator.java
java.util.MissingResourceException: Can't find resource for bundle java.util.PropertyResourceBundle, key XSD-2999
javax.xml.transform.TransformerException: XML-22101: (Fatal Error) DOMSource node as this type not supported
Unable to load performance pack. Using Java I/O instead.
at java.util.ResourceBundle.getObject(ResourceBundle.java
(401)Unauthorized


STEPS

1. Log into Web client
2. Open object with old file attachment
3. Select file attachment > GET or execute the PX

Changes

There have been no changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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