PATCH Is Not Working For External Claims Data Records
(Doc ID 2881648.1)
Last updated on JULY 08, 2022
Applies to:Oracle Health Insurance Claims Adjudication - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
We have an external application which will add new data to a dynamic record associated to external claims data. When setting this up using the generic API (externalclaimsdata) we are running into this issue where
PATCH is not working, only PUT, but PUT deletes existing data.
It is necessary to perform initial query to find externalClaimsData.id when you have only claims.code.
STEPS TO REPRODUCE:
Step 1 – Create claim and add one line to the external claims data record
Check if your context is the right claim and record using a GET operation.
Step 2 – Try to add another line to the external claims data record, now using PUT
Result: data “Value1” is replaced by “Value2”
Step 3 – Try to add another line ("Value3”)to the external claims data record, now using PATCH
Refresh your claim screen, trying to see the new data but nothing changed.
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