SMS Usage Allowed Even When Customer Has Insufficient Balance
(Doc ID 2882515.1)
Last updated on JULY 18, 2022
Applies to:Oracle Communications BRM - Elastic Charging Engine - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
As per pricing plan, Short Message Service (SMS) usage is 0.5$/sms. Suppose customer has 0.3$ as balance, the SMS request should fail. But it is noticed that Elastic Charging Engine (ECE) is allowing usage, charging 0.3$ and rated quantity is coming as 0.06$. Although once balance becomes 0, then SMS usage is failing.
How to resolve this issue?
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