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SMS Usage Allowed Even When Customer Has Insufficient Balance (Doc ID 2882515.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


As per pricing plan, Short Message Service (SMS) usage is 0.5$/sms. Suppose customer has 0.3$ as balance, the SMS request should fail. But it is noticed that Elastic Charging Engine (ECE) is allowing usage, charging 0.3$ and rated quantity is coming as 0.06$. Although once balance becomes 0, then SMS usage is failing.

How to resolve this issue?


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