"Not allowed to operate SCADA device!" Error When Attempting Control Tool Scada Device Operations
(Doc ID 2882758.1)
Last updated on JULY 15, 2022
Applies to:Oracle Utilities Network Management System - Version 22.214.171.124.0 and later
Oracle Network Management for Utilities - DMS - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Installation
After a recent upgrade from 2.3 to 2.4, operators are not able to perform any SCADA operations.
Instead, an error message pop-up appears stating "Not allowed to operate SCADA device!".
Also, this error message appeared in the associated corbagateway
07/01/22 13:13:12: corbagateway 0x7f539844b700,ctp=0x2644c28,"InterSysImpl::operateState" InterSysImpl::operateState failed: SCADA controls not allowed
The issue can be reproduced at will with the following steps:
- Have one or more SCADA actions configured for the Control Tool
- Start the corbagateway running without the "-scadacontrols" option
- Have an operator attempt to perform the SCADA action
An error message pop-up appears stating "Not allowed to operate SCADA device!".
Upgrading from pre-184.108.40.206.15 to any 2.3 patch after, or to 2.5 or later releases.
Upgrading from pre-220.127.116.11.4 to any patch after, or to 2.5 or later releases.
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