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With New Browsers Carriage Returns Add Additional Characters to the CASE_ACTIONS.DESCRIPTION and Other Free Text Fields (Doc ID 2883407.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Information in this document applies to any platform.


When saving a case, after upgrading to v8.2.3.1, the carriage returns CHR(13) are adding additional characters in CASE_ACTIONS.DESCRIPTION field whether making any changes or not.

Get the same results using Chrome or Edge.

1. Find a case with CASE_ACTIONS.DESCRIPTION containing CHR(10) line feed only or remove CHR(13) from one already in DESCRIPTION
2. Open case in GUI and save
3. Get the error:

Error No: 301200101 Description: Please contact your system administrator.




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