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Error In View PDF Report 'Error encountered while processing the request. Please try again. If problem persists, please contact your System Administrator.' (Doc ID 2883454.1)

Last updated on JULY 14, 2022

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Other Issues not covered by existing components

Post installation not able to view PDF reports under jobs log file. It throws following error.

ERROR
-----------------------
Error Message
 
Error encountered while processing the request. Please try again.
If problem persists, please contact your System Administrator.

Tue Jul 12 07:18:47 CDT 2022

am log shows:

#15:59:07 - Before SendRedirect: obip/reports/amjoblogASD5Wq703BIMB98WVJAsnLFJFSRQl73mlDuTyMpYx5vIuVzNM515784918716577458789721657745946928.pdf

#15:59:08 - oracle.xdo.XDOException: java.lang.reflect.InvocationTargetException

#15:59:08 - oracle.xdo.XDOException: java.lang.reflect.InvocationTargetException

Caused by: oracle.xdo11g.xpath.XPathException: Extension function error: Error invoking 'set_xslt_locale':'java.lang.NoSuchMethodError: oracle.apps.fnd.i18n.common.text.DecimalFormat.toPattern()Ljava/lang/String;'



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to Jobs > View Current Jobs.
2.For a job , click on the log.
3. Click on View PDF Report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view job logs in PDF.

Cause

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In this Document
Symptoms
Cause
Solution
References


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