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Not Able To Promote Any Workflows Getting the Following Error in Change Status Window “Ora-00001: Unique Constraint (AGILE.SIGNOFF_PK) Violated (Doc ID 2883550.1)

Last updated on JULY 15, 2022

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to promote/demote the Change order workflow from current status the following error occurs.

ERROR
”ORA-00001: unique constraint (AGILE.SIGNOFF_PK) violated”

STEPS
The issue can be reproduced at will with the following steps:
1. Open a browser and Launch Agile PLM Web Client using url http://localhost:port/Agile/PLMServlet
2. Log into Agile PLM Web Client
3. Open any Change Order Objects, Go to Workflow and Try to promote/demote from current status.
4. In Change Status Window : Getting the following error ”ORA-00001: unique constraint (AGILE.SIGNOFF_PK) violated”

Cause

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In this Document
Symptoms
Cause
Solution
References


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