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Error: "Protocol handler initialization failed " Starting File Manager After Installing New Release Update Pack (RUP) (Doc ID 2883673.1)

Last updated on JULY 15, 2022

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When trying to start the File Manager server from Windows services the following error occurred in the File Manager server log file

located under [Agile home]\FileManager\logs\stderr.log

Error:

Error Message
SEVERE [main] org.SEVERE [main] org.apache.catalina.core.StandardService.initInternal Failed to initialize connector [Connector[HTTP/1.1-8080]]
org.apache.catalina.LifecycleException: Protocol handler initialization failedapache.catalina.core.StandardService.initInternal Failed to initialize connector [Connector[HTTP/1.1-8080]]
org.apache.catalina.LifecycleException: Protocol handler initialization failed

Steps:

1. Apply RUP 20 on the application server and on File Manager.
2. Start application server first and then File Manager.
3. File Manager starts, but the File Manager Configuration page can not be accessed.

Changes

Installed RUP 20

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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