Age Fields Are Grayed Out (Disabled) (Doc ID 2884249.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

If a user leaves the "Age" field blank (with no value) and enters 'Years' in the "Age Unit" field (the "Age Group" field is automatically populated with Foetus), and save the case then all the Age fields are greyed out.

This is a dead lock and the user cannot enter the Age.

Steps to Repeat
-Create a New Case
-Under Patient Tab
   Patient Details
   Leave all fields blank except Units, Enter 'Years'
Age Group is populated with 'Foetus'

-Save the case
All age fields are now grayed out and unable to update age information.

Cause

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