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Shipment Issue When Multiple B2C Orders Having Different Destinations Are Shipped Together (Doc ID 2884362.1)

Last updated on JULY 20, 2022

Applies to:

Oracle Retail Integration Bus - Version 19.0.1 and later
Information in this document applies to any platform.

Symptoms

Shipment message ( ASNOUT fails) when multiple B2C orders having different destinations are shipped together in logfire

ERROR
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2022-03-03 15:29:47,942 [ASNOut_sub_1] ERROR com.retek.rib.j2ee.RIBMessageSubscriberEjb$MessageHandler - ASNOut_sub_1.handleMessage()...Exception for Family: ASNOut, Type: ASNOutCre, Error: Exception while processing request: Error from {call RMSSUB_ASNOUT.CONSUME(?,?,?,?)}: [E] La ubicación 85 no es una ubicación dest válida para transfer 100000055403.
com.retek.rib.binding.exception.RIBIntegrationException: Exception while processing request: Error from {call RMSSUB_ASNOUT.CONSUME(?,?,?,?)}: [E] La ubicación 85 no es una ubicación dest válida para transfer 100000055403.


Translation of error is:
Location 85 is not a valid dest location for transfer 100000055403




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create multiple customer order transfers from WH to multiple store locations
2) Interface this transfers to Logfire
3) Perform shipping process for this transfers and ship all these transfers using single load number in Logfire WMS
3) Shipment is extracted from Logfire WMS by outbound load interface and logfire data will reach USM and get converted into ASNOUT message
4) The ASN out message will fail in RIB as only ony ASN out message is created with to_location as one of the stores amoung the transfers created and data in ASN distro tags will have multiple transfers which belong to different locations

Cause

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In this Document
Symptoms
Cause
Solution
References


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