LDAP - Need To Map The Default Active Directory Mapping - First Name Field To A Nickname Field (Doc ID 2884869.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Symptoms

LDAP - Need to map the default Active Directory Mapping - first name field to a nickname field.

Implemented an Active directory integration to the customers LDAP. Need First name field to point to the customers nickname field, as a significant number of users go by their nickname and not first name. This would easy be looking up users for collaboration efforts. Using the Generic LDAP provided Active Directory Script. Updated the mapping to point the first name to the nickname field. Unfortunately, there was no information to be pulled into that field. The other fields were still successful.


The issue can be reproduced at will with the following steps:
1. Replicate the LDAP integration.
2. Mapped Active Directory integration to nickname field.

Cause

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