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Account Shows Negative Balances In Account Transaction History Balances Screen (Doc ID 2884878.1)

Last updated on JULY 25, 2022

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Account shows negative balances in account transaction history balances screen

User noticed system showing negative Fee Maintenance, Fee Club, AOAO etc balances.
 

EXPECTED BEHAVIOR
-----------------------
System should not show or have negative balance.

STEPS
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The issue can be reproduced at will with the following steps:
Not Applicable

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot service accounts with negative balance

Cause

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In this Document
Symptoms
Cause
Solution


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