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Error:"Failed to find the required Product Version for further installation. Aborting installation..." While Applying 9.3.6 RUP20 Patch In File Manger(FM) (Doc ID 2885243.1)

Last updated on AUGUST 03, 2023

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Generic Windows

Symptoms

Installation of the 9.3.6 RUP20 patch fails with error while applying in FM.

ERROR
Installation Failed
Error: : Failed to find the required Product Version for further installation. Aborting installation...

FACTS

Applied the patch in Appserver and DB server successfully.

STEPS
The issue can be reproduced at will with the following steps:
1. Apply RUP20 in 936 Appserver and DB server.
2. Then Apply the RUP in FM.
3. Installation fails in FM with error in the console.
'Installation Failed
Error: : Failed to find the required Product Version for further installation. Aborting installation...'

Cause

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In this Document
Symptoms
Cause
Solution


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