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Product Tab Showing All Drug, Device and Vaccine Icons for Drug/Device Licenses When Ingredient Field is Hidden (Doc ID 2885494.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

The Product tab is showing the Drug, Device and Vaccine icons for Drug/Device licenses when Field Label 'Substance Name' is hidden

When Disabling the following Field:
Argus Console--> System Configuration
Field Properties
(CASE FORM FIELD CONFIGURATION Screen)

Products--> Product Information
Field Name- Ingredient
Field Form Label- Substance Name


When selecting to add a product on the Case Form, the Product Tab reflects all Drug, Device and Vaccine icons.


The browser Developer Tool reflects the following

-Error
Uncaught (in promise)TypeError: Cannot ArgusListControl_inc.js:701
read properties of null (reading 'getElementsByTagName')
at ALC_GetTableBody (ArgusListControl_inc.js:701:19)
at fn_set_ingredients (CF_Product.js:3780:17)
at net.ContentLoader.fn_set_theingredients [s callBack] (CF_Product.js:3765:11)
at callBackFunction (Ajax.js:2663:41)
at loadArgusMessage(Ajax.js:248:17)
at async fn_set_product_ingredients (CF_Product.js:3730:5)
at async fn_OpenCaseProduct (CF_Product.js:360:9)



This field is enabled by default in the Out of the Box Application

Cause

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In this Document
Symptoms
Cause
Solution
References


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