ILM Crawler - To Do Entry - Issue In Updating The ILM Status For Eligibility
(Doc ID 2886514.1)
Last updated on AUGUST 02, 2022
Applies to:Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, UT - Utilities
ILM Crawler - To Do Entry - Issue in Updating the ILM status for eligibility
The batch is updating the ILM_ARCH_SW to 'Y' even when the To DO is not in completed status.
Actually, it has to check both the conditions(Retention Period and ENTRY_STATUS_FLG).
Only the records which are older than the retention period and entry status in Completed have to be marked as eligible.
Steps to Replicate:
1. Master Configuration: ILM Configuration
To Do Entry -- 730 -- ILM Eligibility Based on Status -- ILM Crawler - To Do Entry
2. Maintanance Object - To Do Entry
ILM Final Status Field Value -- C
ILM Retention Period in Days -- 730
3. Batch Run Tree:
4. To Do's in Open('O'), Being WorkedOn('W') are also marked as 'Y'(ILM_ARCH_SW)
select * from cisadm.ci_td_entry where ENTRY_STATUS_FLG not in('C');
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