My Oracle Support Banner

The Deal Search Page Keeps Spinning When We Search Only With 'Created By' Field Populated (Doc ID 2887655.1)

Last updated on AUGUST 09, 2022

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 4.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v4.0.0.0.0, The Deal search page performance issue

On the Deal Dashboard, the deal search zone is defaulted to deal details and the 'Created By' field is populated with the logged in user's user id.
When we hit on search without any other filter criteria, the spinner keeps running and no data is being displayed.

We expect that it should give the list of deals created by that user.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.