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Address Screen Crashing On Address With PostalID Alphanumeric Or Length > 5 Non-US And US Length<5 (Doc ID 2887884.1)

Last updated on AUGUST 08, 2022

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.0.21 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.21 version, General

Following an upgrade from v10 to V11, if a user navigates to Address Screen of Client which has the following data conditions, then results into Stack Trace:

1. Non-US Country Address with PostalID Alphanumeric or numeric with length > 5.
2. US address if PostalID length < 5.
3. Additionally, Address Screen does not allow alphanumeric to enter on UI if country is Non-US.

This behavior has changed when compared to V10.
The users expectation is that Screen navigation should work similar to V10 and it should allow to enter alphanumeric Postal ID Non-US countries.


ERROR
-----------------------

HTTP Status 500 - Internal Server Error

java.lang.RuntimeException: java.lang.NullPointerException
at com.adminserver.pas.uip.aspects.UipExtensibilityAspect.extendUipMethod(UipExtensibilityAspect.java:65)
at com.adminserver.pas.uip.ClientAddressUip.startProcessing(ClientAddressUip.java:95)
at com.oracle.pas.page.ClientAddressPage.startProcessing(ClientAddressPage.java:53)
at com.oracle.pas.service.delegate.ClientAddressServiceDelegate.getClientAddress_aroundBody0(ClientAddressServiceDelegate.java:55)
at com.oracle.pas.service.delegate.ClientAddressServiceDelegate$AjcClosure1.run(ClientAddressServiceDelegate.java:1)
at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:221)
at com.oracle.pas.aspect.AccessLoggingNotificationAspect.processAccessNotifyMethod(AccessLoggingNotificationAspect.java:80)
at com.oracle.pas.service.delegate.ClientAddressServiceDelegate.getClientAddress(ClientAddressServiceDelegate.java:48)
at com.oracle.pas.service.ClientAddressService.processNewClientAddress(ClientAddressService.java:46)
at sun.reflect.GeneratedMethodAccessor565.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
at java.lang.reflect.Method.invoke(Method.java:508)



Cause

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In this Document
Symptoms
Cause
Solution
References


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