Account Delete API - Returns 500 Internal Server Errorr
(Doc ID 2888338.1)
Last updated on AUGUST 12, 2022
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Account Delete API - 500 Internal Server Error
User noticed that the Account Delete API is error out with 500 Internal Server Error Message. No information generated in the Alert log or in the Debug.
EXPECTED BEHAVIOR
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System should not throw 500 Internal Server Error during the call of Account Delete API.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create / Take an existing account
2. Mark that account as VOID
3. Delete the account through Account Delete Payload
4. Check above account in customer service screen.
5. Check the customer details with account numbers
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have the Account Delete API call successfully.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |