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OHI - Policy Import Using OIG Failure (Doc ID 2888402.1)

Last updated on AUGUST 17, 2022

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 3.21.3.0.0 and later
Information in this document applies to any platform.

Symptoms

OHI - Policy Import using OIG Failure

OHI Component: OHI Integration Gateway (OIG)


We are trying to Import Policies using OIG. We have written the groovy for the minimum mandatory fields only.
When we post the payload through Postman it is successfully creating a policy, but when we use the same in OIG, we are coming across the attached error.
The expected result is the Exchange would successfully happen and policy id created in the Policies instance.

ERRORS: {"severity":"F","code":"GEN-PROC-ERR","text":"An error occurred in processing the request; for more information about the error search the logging for occurrences of POL-P-#76049-20220707_045927","elementId":null}

STEPS TO REPRODUCE:
-Initiate the exchange using the CSV file
-In the OIG instance check the exchange
-Errors out



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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