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Error When Opening Maintain Screen For Promotion And Price Change (Doc ID 2888607.1)

Last updated on JANUARY 18, 2024

Applies to:

Oracle Retail Price Management - Version 16.0 and later
Information in this document applies to any platform.

Goal

Fatal error is occurring when opening Maintain Promotion / Price Change screen.

ERROR
---------------
05-08-2022 11:44:04 ERROR Unknown exception thrown while executing: com.retek.rpm.app.core.service.RPMCommandExecutionServiceEjb$1@f555b40
com.retek.platform.exception.RetekUnknownSystemException: Error executing service call: No row with the given identifier exists: [com.retek.rsm.domain.security.bo.impl.RoleImpl#35005] [method=com.retek.rsm.app.security.service.SecurityService.findUserVosWithPermissions, params=com.retek.platform.service.ClientContextjava.util.Collections$SingletonSetcom.retek.platform.app.security.service.Application]
 

Solution

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In this Document
Goal
Solution


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