User Receives 'The Total Allocated To The Role(s) Cannot Exceed 100%' Message On A Valid Transaction (Doc ID 2888699.1)

Last updated on AUGUST 10, 2022

Applies to:

Symptoms

On : 11.3.0.23 version, General

ACTUAL BEHAVIOR
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When there is a Policy that has 1 Writing Advisor Allocated to 100% and using an Activity(RecodeWritingAdivsor) to split it between 2,
the system gives a message saying “The Total Allocated to the Role(s) Cannot Exceed 100 Percent''. Even though the inputs are 30/70.


EXPECTED BEHAVIOR
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The Role Allocation should work as expected - since it does add to 100%.


STEPS
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The issue can be reproduced at will with the following steps:
The Activity calls a service to validate licensing appointments for Advisors entered,
1. Update the LicensingeCheck Math Variable in CopyBook-RecodeOnLoadOnChange to be a VALUE of “SUCCESS” rather than a “PROCESS” since the service call will fail for you.

2. Add a RecodeWritingAdvisor Activity with the following inputs:
 - As Of Date – Other Date
 - Recode Effective Date – current system date
 - Reverse comp and prod – no

Advisor 1
 - New Advisor Code 1111111
 - New Percent 70
 - New Distribution Channel – Independent Distribution Group

Advisor 2
 - New Advisor Code – 2222222
 - New Percent 30
 - New Distribution Channel – Securian Financial Network

Cause

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