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Add Button Missing On The Suspense Tab To Add Additional Suspense Lines (Doc ID 2888724.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.3.0.24 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.24 version, General

ACTUAL BEHAVIOR
---------------
The business has a Transaction configured to allow multiple Suspense.
Under V11.2.0.27, the display had a single line and allowed additional lines to be added with and add button.
Under 11.3.0.24, the add button is missing.


EXPECTED BEHAVIOR
-----------------------
Add button should be available when multiple Suspense is configured.
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Transaction on v11.2.0.24 with the following configuration:

<MultiSuspense AUTOENTRY="No">GrossAmount</MultiSuspense>

2. Navigate to the Activity Detail Screen on the Suspense tab.
3. Note that only one line is displayed and no add button is available.



Cause

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In this Document
Symptoms
Cause
Solution
References


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