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Service Action Parameters Getting Disappeared After Restart Of Workspace (Doc ID 2888942.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Communications Order and Service Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.4.0.0.0 version, Other

ACTUAL BEHAVIOR
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Service Action Parameters getting Disappeared after restart of Workspace


Customer have created SA where the parameters which are defined as 'Optional In' for Add action is getting disappeared after restart of workspace. Every time customer need to go and manually add 'Optional In' parameter for the respective attributes. They have tried to identified the difference or reason but couldn't fix it. Recreated cartridge but still the same problem.


Cause

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In this Document
Symptoms
Cause
Solution
References


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