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Unable To Add Comment From "Take Actions" Button On Closed Cases (Doc ID 2889035.1)

Last updated on AUGUST 17, 2022

Applies to:

Oracle Financial Services Enterprise Case Management - Version 8.0.7 and later
Information in this document applies to any platform.

Goal

Unable to add Comment from "Take Actions" button on Closed Cases also from "Add Evidence" button. Although Add Evidence comment works after opening the case then adding the comment through "Add Evidence" button but comment from "Take Action" button doesnt work at all on Closes Cases.
 

Solution

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In this Document
Goal
Solution


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