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Modify Payinfo Is Failing With CIT/MIT Enabled (Doc ID 2889389.1)

Last updated on AUGUST 17, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.23.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.23.0 version, Subscription Management

After enabling Stored-Credential Transactions framework in Paymentech, the following error occurs when executing PCM_OP_CUST_MODIFY_PAYINFO opcode when sending PIN_FLD_TRANSACTIONS into input flist

ERROR
-----------------------

cm.log:

E 2022-06-17 03:39:01.659 <HOSTNAME> cm_debug:1529.-147912960 fm_cust_modify_payinfo.cpp:309 2:<HOSTNAME>:testnap:1527:-139155712:10016:1655451541:1:root:::
  op_cust_modify_payinfo error
  <location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_NONEXISTANT_ELEMENT:42>
  
  <facility=0 msg_id=0 version=0>


dm_oracle.log:

E Fri Jun 17 03:39:01 2022 <HOSTNAME> dm:5617 dm_do_ops.c(106):4688 2:<HOSTNAME>:testnap:1527:-139155712:10016:1655451541:1:root:::
  do_wflds: do_an_insert NOT ALLOWED, tbl: "payinfo_cc_trans_t" fld 0(0), err=0(PIN_ERR_NONE)
E Fri Jun 17 03:39:01 2022 <HOSTNAME> dm:5617 dm_do_ops.c(106):5064 2:<HOSTNAME>:testnap:1527:-139155712:10016:1655451541:1:root:::
  do_wflds do_wflds... name PIN_FLD_TRANSACTIONS(9/4119), err=42(PIN_ERR_NONEXISTANT_ELEMENT)
E Fri Jun 17 03:39:01 2022 <HOSTNAME> dm:5617 dm_back.c(40):1625 2:<HOSTNAME>:testnap:1527:-139155712:10016:1655451541:1:root:::
  DMbe #5: process_op: op 5(PCM_OP_WRITE_FLDS), err 42(PIN_ERR_NONEXISTANT_ELEMENT)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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