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Statement Construct Is Getting Generated For Branch Instead Of Employer (Doc ID 2889446.1)

Last updated on AUGUST 25, 2022

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 3.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v3.1.0.0.0, Statement construct is getting generated for branch instead of Employer

Statement Construct getting created on child person though statement construct data carries parent person Identifier and Value.

ACTUAL BEHAVIOR
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Statement construct is getting generated for Branch instead of Employer.

EXPECTED BEHAVIOR
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Employer has bill groups and ideally it is expected to create statement construct for Employer's bill group accounts, but system is creating Statement Construct on Branch person which is child person of Employer.

STEPS
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The issue can be reproduced at will with the following steps:
1. Inbound Message and Customer Registration both carry Parent Person in the statement construct data
2. Statement Construct is created on the child person (Branch)

Cause

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In this Document
Symptoms
Cause
Solution
References


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