My Oracle Support Banner

"undefined symbol: _" Errors - Services Failing to Start (Doc ID 2889476.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.2.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.2.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, Installation

Facing issues with the NMS 2.5.0.1.9 product lib and bin files; services failing with errors
We updated from 2.5.0.1.7 to 2.5.0.1.9.  After unzipping the patch in server and running the ./nms-install and finally after the nms-setup.  When we try to start the services , we are getting the following errors:



Now when we copy these files from 2.5.0.1.7 to 2.5.0.1.9, the services start with no error and works fine. But we are not sure how many of these files are there which can throw these errors.
So when we use these libraries from 2.5.0.1.7, our services are up and we are able to launch the application which is not the ideal way we are just testing.  We should not need to be replacing libraries in the 2.5.0.1.9 patch.
Please help us with this relocation error for the files and libraries for patch 2.5.0.1.9

ERROR
-----------------------
ld.so.1: DDService: fatal: relocation error: file /export/home/nmsadmin/nms/product/2.5.0.1.9/bin/DDService: symbol _ZN12ProcessGroup19default_timeout_optE: referenced symbol not found
ld.so.1: JMService: fatal: relocation error: file /export/home/nmsadmin/nms/product/2.5.0.1/lib/libCrew.so: symbol _ZN12ProcessGroup15default_timeoutE: referenced symbol not found
ld.so.1: corbagateway: fatal: relocation error: file /export/home/nmsadmin/nms/product/2.5.0.1/lib/libCrew.so: symbol _ZN12ProcessGroup15default_timeoutE: referenced symbol not found





Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.