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In Agile 9.3.6, While Trying to Access Gantt Chart, Jnlp File Downloads Instead of Opening Gantt Chart (Doc ID 2890246.1)

Last updated on AUGUST 17, 2022

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

In Agile 9.3.6, while trying to access Gantt Chart from Web Client using Chrome browser, jnlp file downloads instead of Gantt Chart being launched.

Expected Behavior

While trying to access Gantt Chart from Web Client, Gantt chart will open directly

Steps

The issue can be reproduced at will with the following steps:

  1. Launch Chrome, and log into Web Client
  2. Search and open a project, and click Details View
  3. Go to Gantt Chart > Read Only Mode
  4. See the popup window in the left bottom corner of the Web Client screen shows "AgileGantt.jnlp". This indicatesĀ AgileGantt.jnlp file has been downloaded
  5. Click "^" showing on the right of the popup window. See the menus "Open" and "Always open files of this type", but "Always open files of this type" is grayed out. Click "Open".
  6. You will get message: "Do you want to run this application?". Click Run
  7. Now Gantt Chart launches

Changes

Upgraded to Agile 9.3.6

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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