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Customer Details Not Visible For Mexican PCs (Doc ID 2890563.1)

Last updated on NOVEMBER 26, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

Customer details are not displayed when the computer is in Mexico timezone.

Steps to reproduce:
Step1: Create an alert posting a message.
Step2: Change the system time zone to Mexico time.
Step3: Refresh the UI alert screen.
Step4: open the alerts and check the candidate details.

Actual Behavior:
Candidate details are not shown when the alert is generated in other time zones.

Expected Behavior:
Candidate details to be shown to all in alert summary screen irrespective of system time zone.

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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