java.lang.NullPointerException When Printing PBRER Report Using BIP (Doc ID 2890698.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

 PBRER reports are failing with the following error in agproc log file when printing using BIP:
 
Here is the error:
[EnterpiseID: ] 04-Aug-2022, 14:19:58:483, [1], UserId: oagsvc_batch_per_reports_1, Report Scheduling to BIP Server Failed Exception DetailsMessage
ScheduleServiceImpl::scheduleReport Failure: Due to oracle.xdo.server.ReportException: oracle.xdo.servlet.CreateException: java.lang.NullPointerException
Stack Trace Server stack trace:
  at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
  at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
  at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
  at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]:
  at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
  at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
  at BIPIntegration.BIPWebServices.Proxy.ISchedulingService.scheduleReportInSession(scheduleReportInSessionRequest request)
  at BIPIntegration.BIPWebServices.Proxy.SchedulingService.BIPIntegration.BIPWebServices.Proxy.ISchedulingService.scheduleReportInSession(scheduleReportInSessionRequest request)
  at BIPIntegration.BIPWebServices.Proxy.SchedulingService.scheduleReportInSession(ScheduleRequest scheduleRequest, DeliveryChannels deliveryChannels, String bipSessionToken)
  at Relsys.Argus.BusinessObjects.BIPService.BIPWebService.ScheduleReport(ScheduleRequestType request, String loginToken)
  at Relsys.Argus.BusinessObjects.BIPService.BIPWebService.ScheduleReport(ReportConfiguration reportConfig) [EnterpiseID: ] 04-Aug-2022, 14:19:58:483, [1], UserId: oagsvc_batch_per_reports_1, scheduleReportOnBIP-Exit

Steps to Repeat:

1. Configure a PBRER Report in Argus Safety
2. Print Report using BIP option
3. Report fails with an error saying that review the Argus Safety Error log for details
4. No errors in cmn_error_log or in safety_err_log tables
5. Observe the error in agproc.log file under c:\temp\arguslogs\argus folder on the transaction server where Argus Safety Service is running

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.