java.lang.NullPointerException When Printing PBRER Report Using BIP
(Doc ID 2890698.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Safety - Version 8.1.2 and laterOracle Life Sciences Argus Safety Japan - Version 8.1.2 and later
Information in this document applies to any platform.
Symptoms
PBRER reports are failing with the following error in agproc log file when printing using BIP:
Here is the error:
[EnterpiseID: ] 04-Aug-2022, 14:19:58:483, [1], UserId: oagsvc_batch_per_reports_1, Report Scheduling to BIP Server Failed Exception DetailsMessage
ScheduleServiceImpl::scheduleReport Failure: Due to oracle.xdo.server.ReportException: oracle.xdo.servlet.CreateException: java.lang.NullPointerException
Stack Trace Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message) Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at BIPIntegration.BIPWebServices.Proxy.ISchedulingService.scheduleReportInSession(scheduleReportInSessionRequest request)
at BIPIntegration.BIPWebServices.Proxy.SchedulingService.BIPIntegration.BIPWebServices.Proxy.ISchedulingService.scheduleReportInSession(scheduleReportInSessionRequest request)
at BIPIntegration.BIPWebServices.Proxy.SchedulingService.scheduleReportInSession(ScheduleRequest scheduleRequest, DeliveryChannels deliveryChannels, String bipSessionToken)
at Relsys.Argus.BusinessObjects.BIPService.BIPWebService.ScheduleReport(ScheduleRequestType request, String loginToken)
at Relsys.Argus.BusinessObjects.BIPService.BIPWebService.ScheduleReport(ReportConfiguration reportConfig) [EnterpiseID: ] 04-Aug-2022, 14:19:58:483, [1], UserId: oagsvc_batch_per_reports_1, scheduleReportOnBIP-Exit
Steps to Repeat:
- Configure a PBRER Report in Argus Safety
- Print Report using BIP option
- Report fails with an error saying that review the Argus Safety Error log for details
- No errors in cmn_error_log or in safety_err_log tables
- Observe the error in agproc.log file under c:\temp\arguslogs\argus folder on the transaction server where Argus Safety Service is running
Cause
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In this Document
Symptoms |
Cause |
Solution |