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Extremely Slow Performance of a Business Process, 504 Gateway Timeout Error Received In Unifier. (Doc ID 2890706.1)

Last updated on MARCH 13, 2024

Applies to:

Primavera Unifier - Version 21.12.3.0 to 21.12.7.0 [Release 21.12]
Primavera Unifier Cloud Service - Version 21.12.3.0 to 21.12.7.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

Extremely slow performance observed for a particular Business Process (BP) in Unifier. The application typically returns a 504 Gateway Timeout Error while trying to do anything with this particular Business Process from within the Company Workspace or Project/Shell. User is unable to perform even a simple "Error Check" on the Business Process.

EXPECTED BEHAVIOR:

The performance of the BP should be reasonably fast and as expected.

Cause

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