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Trying to Access Supply Planning Work Area Shows Error 'Can't reach this page' (Doc ID 2890728.1)

Last updated on AUGUST 19, 2022

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.2.6.3 and later
Information in this document applies to any platform.

Symptoms

While trying to access the Supply Planning Work Area, the user is getting an error message and there is a failure message in the managed server log:

ERROR
-----------------------
User Sees:
'Can't reach this page'

Managed Server Log Shows:
#### <spui_server> <[ACTIVE] ExecuteThread: '16' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <>  java.lang.OutOfMemoryError: Java heap space.
java.lang.OutOfMemoryError: Java heap space

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: Advanced Supply Chain Planner > Supply Chain Plan > Supply Planning Work Area
2. When URL for Supply Planning Work Area tried to come up, error is seen



Cause

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In this Document
Symptoms
Cause
Solution


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