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Duplicated Affected Items Are Added to QCR/CAPA (Doc ID 2892025.1)

Last updated on JANUARY 30, 2025

Applies to:

Oracle Agile Product Quality Management - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms


Duplicated Affected Items with the same revision are added to QCR (Quality Change Requests)/CAPA (Corrective and Preventive Actions)


The issue can be reproduced at will with the following steps:

  1. Log into Web Client, and Create New > Quality Change Requests > Corrective and Preventive Actions
  2. Make sure QCR Number is filled in, and Save
  3. Go to Affected Items tab, and Add. Search for the Part (i.e. P00001), and select the part. See the Part is added to Affected Items tab
  4. Add, and search for the same part added in step 1, and select the part
  5. See the same item with the same Item Number and Item Rev is added to the Affected Items tab without any error.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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