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CC&B Service Agreement Status Flag (05 - Incomplete) (Doc ID 2892363.1)

Last updated on AUGUST 30, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Goal

On : 2.6.0.1.0 version, ENV - Environment

CC&B Service Agreement Status Flag (05 - Incomplete)

We have seen some cases in CC&B where Service Agreement is flagged as (05-Incomplete).

We have some questions regarding SA status (05-Incomplete).
1 - Why it's not part of the normal SA life cycle
2 - When the system flags SA as incomplete
3 - What is the purpose of Service Agreement Status Flag (05 - Incomplete)
 

Solution

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In this Document
Goal
Solution


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