Question | Can A Single Circuit Product/Service Item Be Suspended Without Suspending the Entire Customer Account? (Doc ID 2893487.1)

Last updated on SEPTEMBER 06, 2022

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Goal

We have customers that only need circuits part of the year. Instead of disconnecting these circuits, we would like to only suspend them for the period of time customers do not need the circuits versus having to suspend their entire customer account(s). Is there a way (preference/setting) to suspend a single circuit product or service item on a customer account versus having to suspend the entire customer account?

Solution

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In this Document

Goal

Solution

References

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Question | Can A Single Circuit Product/Service Item Be Suspended Without Suspending the Entire Customer Account? (Doc ID 2893487.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!