My Oracle Support Banner

Performance Issue 'Page Unresponsive' Messages Received (Doc ID 2894828.1)

Last updated on AUGUST 11, 2024

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Performance Issue 'Page Unresponsive' Messages received

During User Load test several testers received ‘page unresponsive’ messages. These were not new users. In most cases testers logged out and back in again and were able to continue successfully.

EXPECTED BEHAVIOR
-----------------------
System should open the page user is opening in the application without the error message ‘page unresponsive’.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Not Mentioned.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the application pages without the error message 'Page Unresponsive'

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.