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Unable To Update Store For Return Transaction Failed With ORIG_STORE_NOT_FOUND (Doc ID 2894934.1)

Last updated on SEPTEMBER 15, 2022

Applies to:

Oracle Retail Sales Audit - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

When you try to update the Store for a Return transaction that failed with "The Original Store does not exist in RMS." (ORIG_STORE_NOT_FOUND) error, ReSA skips forward or backward to another line item without accepting the changes.

Steps to Reproduce
1. Accept a Return whose Store is not there in XStore.
2. Upload the RTLog to ReSA
3. In the Transaction task, open the line item of the Return Transaction to update it with the correct Store.
4. Notice that the application skips forward or backward to another line item instead of accepting the changes.

Cause

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In this Document
Symptoms
Cause
Solution
References


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