NullPointerException Error Received when Placing a Policy in EDIT Or Validating that Policy (Doc ID 2896798.1)

Last updated on OCTOBER 13, 2022

Applies to:

Symptoms

Error received when placing a policy in EDIT or validating that policy.

Oracle Health Insurance Enterprise Policy Administration  3.21.2.0.9

For some groups policies can be moved into an EDIT status successfully. However, for certain groups across countries, an error is thrown.

To reproduce:

Find a policy in APPROVED status
Press EDIT policy
Error occurs:
Error is logged in Trace logs.

Policies should go into an EDIT status without any application errors.

This is affecting a few groups i.e. not all territories and not all groups, but is affecting a particular group.

ERRORS:
The server is unable to respond at this time. Thank you for your patience.
An unexpected error occurred, please contact System Administrator with the following number : POL-U-#30459-20220805_093923.

From Trace Log:

 Unexpected error context: No additional context
 javax.faces.FacesException: #{bindings.PoliciesIterator.currentRow.editPolicy}: /policies/pages/Policies.jsff @2402,432 action="#{bindings.PoliciesIterator.currentRow.editPolicy}": java.lang.NullPointerException
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:118)
...
Caused by: javax.faces.el.EvaluationException: /policies/pages/Policies.jsff @2402,432 action="#{bindings.PoliciesIterator.currentRow.editPolicy}": java.lang.NullPointerException
at org.apache.myfaces.trinidad.component.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:60)
at com.sun.faces.application.ActionListenerImpl.processAction(ActionListenerImpl.java:102)
... 121 more
Caused by: java.lang.NullPointerException
at com.oracle.healthinsurance.common.service.ui.query.DataCollectionBean.isRefreshNeeding(DataCollectionBean.java:416)
...

Changes

Cause

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