Hyperlink Does Not Open the Corresponding Document with Error "WARN [ServerTask] com.agile.mask.gui.RawMaskPanel$RefreshWorker@<number> failed with exception java.lang.NullPointerException" (Doc ID 2896981.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.1.0 and later
Information in this document applies to any platform.

Actual Behavior

Clicking document links do not open corresponding document, intermittently.

Error

WARN [ServerTask] com.agile.mask.gui.RawMaskPanel$RefreshWorker@1899730 failed with exception java.lang.NullPointerException

Expected Behavior

Clicking hyperlinks should open corresponding documents/items/projects etc

Steps

The issue can be reproduced at will with the following steps:

Launch Java Client.
Log into e6 with user credentials
Search for the created item1 via Start>Items.
In the Item mask, click on Document submask and click on any Document number link.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.