Credit Note Request Status Moved To 'Posted'
(Doc ID 2897219.1)
Last updated on SEPTEMBER 21, 2022
Applies to:
Oracle Retail Invoice Matching - Version 19.0.1 and laterInformation in this document applies to any platform.
Symptoms
On : 19.0.1 version, Other
After voiding a Credit Note Request (CNR), you observe it moves to 'posted' status after reimposting is run
The status should be in APPRVE / MTCH
The issue can be reproduced at will with the following steps:
1. Create a credit note request.
2. VOID the credit note request.
3. Run the posting batch.
4. CNR is getting moved to 'Posted' status - which is not expected as CNR is not a financial document.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |