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When Performing General Actions In The Application, Unifier Is Going To Hanged State (Doc ID 2897326.1)

Last updated on SEPTEMBER 20, 2022

Applies to:

Primavera Unifier - Version 20.12.5.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Everyday Unifier goes into a hanging status and the server nodes have to be restarted one by one to restore.

EXPECTED BEHAVIOR
-----------------------
Expect Unifier to not go into a hanging state every day.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1.  Log in to Production as a User.
  2.  Perform work in the Unifier app.
  3.  Everyday Unifier goes into a hanging state and server nodes have to be restarted one by one to restore.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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