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Oracle Documaker Jobs "stuck" With Status 416 (Doc ID 2897476.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle Documaker - Version 12.6.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.6.4 version, Enterprise Edition

Oracle Documaker factory is processing, however they had a batch release last evening and several of the batches appear to be "stuck" with status 416.

Summary of status for the batches that are "stuck":

416 - JOBS
416 - TRNS
415 - RCPS
415 - BCH_RCPS
490 - PUBS

Cause

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In this Document
Symptoms
Cause
Solution
References


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