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Cannot access URLs when we have multiple URLs in External Sources field under watchlist details section (Doc ID 2897893.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle Financial Services Customer Screening - Version 8.0.7 and later
Information in this document applies to any platform.

Symptoms

steps to reproduce:
Step1: Create a case which has external source field with multiple URLs in customer details
Step2: Go to ECM case management
Step3: Open the customer details and customer screening tab
Step4: try to click any one URL in multiple Urls under External sources

Expected Behavior:
Only selected URL to be opened

Actual Behavior:
All the URls getting selected as single URL and resulting in URL not found error

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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