Pin_sub_balance_cleanup Failed to Start in BRM 12 Environment (Doc ID 2898078.1)

Last updated on NOVEMBER 02, 2023

Applies to:

Symptoms

pin_sub_balance_cleanup utility is failing to start and giving the error saying [DBNOTFOUND] No Access Module for 'liboci12c16112d.so' as below:

ERROR
---------------
E Fri Jul 22 17:19:33 2022 <HOSTNAME> pin_sub_balance_cleanup:3211 pin_sub_balance_cleanup.cpp:371 2:<HOSTNAME>:pin_sub_balance_cleanup:3211:-145025280:0:1658503173:0::::
     Failed to get db_password value
     <location=PIN_ERRLOC_APP:8 class="PIN_ERRCLASS_SYSTEM_DETERMINATE":1 errno=PIN_ERR_INVALID_CONF:30>
     <field num=0:0,0 recid=0 reserved=3 reserved2=0 time(sec:usec)=0:0>
     <facility=0 msg_id=0 version=0>

E Fri Jul 22 17:19:33 2022 <HOSTNAME> pin_sub_balance_cleanup:3211 pin_sub_balance_cleanup.cpp:471 2:<HOSTNAME>:pin_sub_balance_cleanup:3211:-145025280:0:1658503173:0::::
     ERROR: cannot open database '<DBNAME>'; user 'XXX'; password 'XXX'; accesslib 'liboci12c16112d.so'

E Fri Jul 22 17:19:33 2022 <HOSTNAME> pin_sub_balance_cleanup:3211 pin_sub_balance_cleanup.cpp:473 2:<HOSTNAME>:pin_sub_balance_cleanup:3211:-145025280:0:1658503173:0::::
     [DBNOTFOUND] No Access Module for 'liboci12c16112d.so'

E Fri Jul 22 17:19:33 2022 <HOSTNAME> pin_sub_balance_cleanup:3211 pin_sub_balance_cleanup.cpp:478 2:<HOSTNAME>:pin_sub_balance_cleanup:3211:-145025280:0:1658503173:0::::
     Failed to open database
     <location=PIN_ERRLOC_APP:8 class="PIN_ERRCLASS_SYSTEM_DETERMINATE":1 errno=PIN_ERR_INVALID_CONF:30>
     <field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
     <facility=0 msg_id=0 version=0>

Cause

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