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Billing Care: Unable to See the Amount and Tax Split for the Event (Doc ID 2898082.1)

Last updated on OCTOBER 04, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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In Billing Care, one could not see the amount and tax split for the event


EXPECTED BEHAVIOR
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The agents would like to see the tax and amount split for the event before they perform the adjustment. Currently these are not seen in Billing Care.

STEPS
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When the account is created, navigate to the adjustment tab and see that tax and amount is not split for the event.

Cause

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In this Document
Symptoms
Cause
Solution
References


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