Incorrect Balance Update On Primary Account
(Doc ID 2898178.1)
Last updated on SEPTEMBER 29, 2022
Applies to:
Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 to 14.10.0.0.0 [Release 14]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Incorrect balance update on primary account
After billing, MEA, if any backed payment on billing day(or before) , reverse/ repost cause incorrect balance ).
EXPECTED BEHAVIOR
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Balances should display correctly after reverse/ repost.
STEPS
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The issue can be reproduced at will with the following steps:
1. Select/Create any active account.
2. Run the billing batch job.
3. Do the payment on or before billing and reverse the payment.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users having issue with balances.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |